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TELTRAC is a computerised cost
management system which will account for every Local, Long Distance
and IDD telephone call made through a PABX or KTS telephone system
- in other words, through any modern office telephone system.
The TELTRAC System consists of the TELTRAC
Software package which is installed on an IBM
PC Compatible Computer. The TELTRAC System is connected
directly to your telephone system, and each time a telephone or
fax call is placed, it automatically creates and stores on hard
disk a record for that call. A selection of revealing management
reports detailing all telephone call activity and the associated
call charges may then be printed at any time, in both detailed
and summary formats. TELTRAC is flexible, extremely easy to operate,
and can be sized within your budget and within your needs.
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System Features
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Captures all call records and
properly handles all transfer calls, conference calls, special
charge or service call
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All call rates/types/countries supported
: local, IDD, STD, multiple carriers, callback, service
calls, overflows, private network charging plans, and all
multi-band and holiday discounts.
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No limit to number of departments,
trunk lines, account codes, authorisation codes, etc.
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No restriction on extension
length, account and PIN code length, dialing plan.
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Stores up to one year of call
data - capacity limited only by hard disk size.
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Truly on-line : Generate reports
and perform maintenance without affecting call record capture.
No buffers required.
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Multitasking generation of
clear, easy-to-read reports at any time while still collecting
call data - even during peak hours. Calls placed up to the
moment the report is printed are included.
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Redundant data storage. Captured
calls are stored twice in two separate
data files.
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Extensive options list for
special applications.
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Data protection with processor
tasking priority to data capture. Automatic recovery from
power blackouts. Safe handling of corrupted raw data.
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Safeguard alarms for hard disk
almost full, data line down, printer off-line.
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Password alarms for hard disk
almost full, data line down, printer off-line.
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Call data download to floppy
disk, LAN Server or to spreadsheet/database applications.
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Easy to use, menu-driven operation.
On-line help facility.
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Runs under Microsoft Windows
on standard PC hardware - no special buffers or hardware required.
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Dedicated foreground operation
for complete reliability - no security trade-offs.
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Direct Connect on-line maintenance in
minutes no matter where your location.
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Right sizing : Capacities of
1 to 20,000 extensions, and spcialised option modules ensure
you pay only for what you need.
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Works with any modern PABX
or KTS.
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Benefits
TELTRAC is an effective management tool that
reduces monthly telephone expenses, saves time, establishes control,
and enables managers to optimise usage of the telephone system
facilities. In short, it will give you the information you need
to save money, save time, and to make decisions.
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IDD Cost Control/Reduction
TELTRAC can put detailed telephone call reports on
manager's desk every morning of the week. There are separate
reports for every extension and department, and special reports
showing exceptionally expensive or long duration calls. As
soon as TELTRAC is installed, employees become more conscientious
of IDD usage and abuse drops immediately. Most business score
immediate savings of 20% or more
on their IDD and Long Distance call bills. TELTRAC will also
report separately on all IDD calls made under Secret PIN,
Authorisation or DISA codes.
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Call Cost Allocation
Each week and each month, TELTRAC will determine
precisely the IDD and Long Distance expense for each individual
department in your organisation. Department Heads can now
truly be responsible for their budgets and each Department
can be fairly charged internally according to its actual usage.
Other Cost Centres can also be charged - the System is fully
flexible.
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Client Billing
Many businesses and professions such as legal and consultancy
firms re-charge Long Distance call expenses to clients. TELTRAC
automatically prepare itemised client call bills
based upon an Account Code assigned to the Client, or upon
the Extension used. These bills are reliableand are available
immediately after the call is placed, without manual compiling
and without waiting weeks for the phone bill to arrive.
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Facilites Management
Investment decisions involving telecoms invariably
involves large sums of money. TELTRAC gives you an array of
detailed information about PABX usage levels and
costing so that these decisions can be taken
wisely. TELTRAC can show you your actual daily and monthly
costs for calling any number, any office, any city or any
country.
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Decision Support
TELTRAC gives you precise cost/benefit analysis for important
investment decisions such as adding leased lines, new carriers,
expanding capacity, etc.
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Reports
Standard
Report Pac A : Cost Allocation
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Extension Detail
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Department Detai
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Department Summary
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Division Summary
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Corporate Summary
Optional
Report Pac B : Cost Control
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Most Expensive Calls
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Longest Duration Calls
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Called Country Summary
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Account Code Detail
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Telephone Bill
Report Pac C : Facilites
Management
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